Privacy Policy

We at Ariul are committed to the highest standards of privacy and information security for our valued customers in the Kingdom of Saudi Arabia and around the world. This Privacy Policy, which is compliant with the Saudi e-commerce law, explains how we collect, use, protect, and share your personal information when you visit or use our online store https://ariul.sa/ar

1. Personal Data We Collect

To provide the best shopping experience and fulfill your orders efficiently, we collect various types of data:

Identity and Contact Information:

• Full Name.
• Detailed Shipping and Delivery Address (City, District, Street).
• Mobile Number.
• Email.

Order and Transaction Information:

1. A record of your purchases of Ariul products.
2. Payment information is encrypted and processed through secure and trusted payment gateways in Saudi Arabia (such as Mada, Visa, Mastercard). We do not store your credit card details.
3. Billing Address.

Technical Information:

• Internet Protocol (IP) Address.
• Browser Type and Operating System.
• The pages you visit in our store and your browsing behavior, which helps us improve your user experience and offer you the best care products.

Optional Information:

• Your reviews and opinions about Ariul products.
• Information you provide when communicating with our customer service team.

2. How do we use your personal data?

We use your personal data for the following purposes, with a focus on improving your shopping experience with our products.

• Order Fulfillment: To process, deliver, and ship your orders of care products or other available products.
• Customer Service: To answer your inquiries, help you track your order, and resolve any issues you may encounter.
• Store Improvement: To analyze user behavior, develop the storefront, and provide the best product offers.
• Marketing: To send you our newsletters containing the latest products and exclusive offers. You can unsubscribe at any time.
• Legal Compliance: To comply with applicable laws and regulations in the Kingdom of Saudi Arabia, such as the E-Commerce Law and its regulations.

3. Sharing Your Personal Data:

Your privacy is our priority. We do not sell or rent your personal data to any third party. We may share your information with the following parties only to ensure efficient delivery of our services:

• Shipping and Delivery Companies: All shipping companies authorized to deliver your order to your address.
• Payment Service Providers: To securely process your financial transactions.
• Competent government agencies: If officially requested under Saudi law.
• Marketing and Analytics Partners: To analyze store performance and improve our advertising campaigns, while remaining anonymous.

4. Data Security and Protection:

At Ariul, we take all necessary technical and organizational measures to protect your data from unauthorized access, modification, or loss. Our store uses a Secure Sockets Layer (SSL) certificate to encrypt all data exchanged.

5. Use of Cookies:

We use cookies to enhance your shopping experience. These are small text files stored on your device to remember your preferences, such as the contents of your shopping cart, and to facilitate the login process. You can control cookies through your browser settings.

6. Your Rights:

Under Saudi laws, we guarantee you the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right of Rectification: You can request that we update or correct any inaccurate data.

7. Amendments to the Privacy Policy:

We at Ariul reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for operational or legal reasons. We will post the updated version on this page with the "Last Updated" date.